1- Where do you ship from?
Our warehouse is located in South Holland (The Netherlands). We ship worldwide!
2- Any local shipping discounts?
-FREE SHIPPING: within Netherlands, Belgium and Germany when you make a min purchase of €100.
-FREE SHIPPING: within the EU when you make a min purchase of €125.
3- Why is the shipping cost so expensive?
[Temporary COVID-19 Shipping Update]
During COVID, we are temporarily using UPS to ship your orders to ensure the safe and quick arrival of your items, as local post offices all over the world have been unreliable (packages getting lost, packages arriving 2-3 months later).
Shipping rates are calculated by UPS, and you can get estimated rates prior to checking out of our webstore.
The current shipping method is a temporary solution until regular postal services improve. We appreciate your patience and understanding.
-Aldora + Joey.
4- Do I have to pay customs/duties fees if I live internationally?
Please keep in mind that if you are purchasing from outside the European Union, you will most likely be charged duties/customs fees when your package arrives in your country.
3- How do I purchase with my US credit card?
If you're having problems buying on our website using your US credit card, we recommend choosing PayPal as your method of payment upon checkout. No PayPal account is necessary. Just follow these simple steps.
