1- How much is shipping? And how long does it take to receive my order?
(5 biz days)
|Orders Over $100||FREE||$13||$15|
*Shipping cost for 1 hoodie is equal to 2-3 t-shirts.
All orders shipping outside of the USA may incur: customs, duty and/or VAT fees that are not included in our shipping price for your order. These fees are calculated and charged by the country you are shipping your order to. Depending on the country, different fees may apply. To receive your package this fee must be paid upon delivery.
2- Where do you ship from?Our warehouse is located in Southern California, USA. We ship worldwide.
3- Wholesale & Distribution:
We have a new collection available every January and September. If you would like to carry our products in your shop or boutique, please fill out this form.
4- When can I expect new designs on the website?We release new designs at the beginning of every month. Add us on instagram and facebook to see when our new items, and exclusive designs are released.
5- Do any stores carry Akumu Ink where I live?Contact Us with your location and we'll let you know if there are any stores close to you.
6- I saw an Akumu Ink booth at a comiccon. Who are the people selling?That's us! Aldora and Joey (co-owners of Akumu Ink) are always working the booth and excited to tell you about our brand. Come by and say hi, check out our new designs, we're more than happy to talk to you when we're in your city.
7- There's a design I really like but can't find it on your website. Is it going to be available again?
All of our designs are printed in limited quantities. For the most part, once a design runs out we will post it on our Design Graveyard page and never print it or stock it again.
8- I saw someone selling fake versions of your shirts. Who should I notify?
We have been seeing rampant reproductions from Chinese manufacturers selling through Amazon. If you choose to buy through Amazon or Ebay please make sure the seller is not shipping from China. If it is, it's 100% fake.
They have even began to steal our photos and descriptions. If you buy what you think is our shirt and there is no 'Akumu Ink' logo anywhere on the shirt when you receive it please message me as these are undoubtedly fake Akumu Ink products without our consent. For more info check out this link.
A- If the item is not what you ordered or it is defective.
B- If the item is what you ordered but you want to exchange it.
C- We do not accept returns if the order was correct.