Both Joey and Aldora (Akumu Ink co-owners) are Canadian. We started Akumu Ink® in Montreal, Quebec in 2008, before moving to Los Angeles, California in 2014-2018. If you're interested in knowing why we moved to Europe in 2019, you
can read more here. 

We accept Visa, Mastercard, American Express, GooglePay, ApplePay.

We also accept most European forms of payment: iDeal (Netherlands), Maestro, Klarna, BanContact (Belgium).

The prices of all our products include VAT when viewed on www.akumuink.com. When you reach checkout, Shopify separates the VAT from the base price.

If you're having problems buying on our website using your US credit card, we recommend choosing PayPal as your method of payment upon checkout. No PayPal account is necessary. Just follow these simple steps.

For a complete list of stores and shops that carry our merch near you click here.

We aim to release new designs at the beginning of every month. Add us on instagram and/or facebook to get updated on our latest releases immediately when they are available. 

We currently stock 35+ shops around the world. If you are interested in carrying our merchandise in your store or boutique, please contact us here for access to our wholesale website. (We do not work with ebay or amazon stores)

Since the 2020 pandemic, we have retired from setting up at conventions. Going to conventions was very hard work, and takes us away from being creative. Our merch is now only available through our website and official resellers.

All of our designs are printed in limited quantities. Once a design goes into our Design Graveyard page it will never be stocked again.

We've been noticing a lot of counterfeit merch being sold online by manufacturers in China and India. They're selling them on websites like Amazon, Facebook, and even their own websites. We want to help you make sure you're buying from the real Akumu Ink® brand and not a scammer.

Here are some things to look out for:

• If you don't see the Akumu Ink® brand name or logo, it's fake.
• If the shirt is being shipped from China or India, it's 100% fake. All our products are labeled "Created in Holland" or "Printed in the USA".
• If you see our design on a product that's not offered on our website, it's fake.
• If a new product is on sale, that isn't on sale on our website, it's probably fake.
• If the quality of the material and print looks really bad and pixelated/blurry, it's fake.

If you're not sure if an online seller is fake, just message us and we'll let you know. We're working hard to stop these scammers and shut them down.

ALL Black Friday sales items, Mystery Packs and custom printed items are FINAL.

Please Contact us about an exchange within 5 days of receiving your order:

A- If the item is NOT what you ordered.

B- If the item is defective.

We do not refund, accept returns and/or exchange if the order was correctly fulfilled as all our apparel is printed to order.

Only under certain conditions when an exchange/refund may be possible, there will be a 25% restocking fee added to facilitate the customer's request.

DO NOT SEND any items back before contacting us.

-For those who buy through Klarna: We offer a 14-day return period. If you order the wrong size and would like to exchange or return, you would be required to cover the cost of shipping.

We ship from our Akumu Ink® Studio that is based in The Netherlands since 2019.


For official retailers that might be more local to you, check out this list.

We ship everywhere :)

All orders are printed to order in the Netherlands. We do our best to ship out your order within 1-5 work days.

Netherlands, Belgium, Germany
-Regular Mail (Arrives within 1-2 weeks)
-FedEx (Arrives within 1-2 weeks)
-FREE SHIPPING: Spend minimum €125

EU
-Regular Mail (Arrives within 1-2 weeks)
-FedEx (Arrives within 1-2 weeks)
-FREE SHIPPING: Spend minimum €150

UK
-Regular Mail (Arrives within 1-2 weeks)
-FedEx (Arrives within 1 week)

USA, Canada, Australia, Everywhere Else
-Regular Mail (Arrives within 3 weeks)
-Fedex (Arrives within 1-2 weeks)

*Note: Since we ship from Europe, there might be customs charges in your home country (like the USA, Canada, UK, Australia) when your package arrives. Refusing the package won't cancel any customs charges issued by your country after importing your package. And we don't refund refused packages.

FREE SHIPPING:

-Netherlands, Belgium, Germany (spend minimum €125)
-All other European Union countries (spend minimum €150)

Please keep in mind that if you are purchasing from outside the EU (European Union), you will most likely be charged duties/customs fees by your home country when your package arrives to you.

Please note that refusal of your shipment will not cancel any Duty and Tax invoice that has been issued through FedEx/UPS following the importation of your package. Akumu Ink® does not issue refunds on refused packages.


If you don't want to pay for duties but still want to purchase our merch, please shop locally from these official Akumu Ink® resellers.